NHTSA Complaint #11323594 — 2014 CHEVROLET CAPTIVA

IN JANUARY 2020 I TOOK THE CAR INTO THE SHOP AFTER HEARING NOISE FROM THE ENGINE. I HAD TO HAVE THE TIMING CHAIN REPLACED, BUT AS THEY LOOKED IT OVER THEY SAID THE ENGINE NEEDED REPLACED, DUE TO OIL LEAKING. A COUPLE WEEKS BEFORE IT WAS VERY COLD CLOSE TO 4 DEGREES AND WHILE I WAS DRIVING INTO WORK AT 6AM I HEARD A LOUD SOUND WHILE AT A RED LIGHT, IT SOUNDED LIKE A GUN SHOT. I ASSUMED IT WAS COMING FROM A NEARBY NEIGHBORHOOD. BUT TO FIND OUT MY MECHANIC SAID THAT WAS THE ENGINE FROZEN AND POPPED. HE SAID WHEN ITS COLD THAT HAPPENS TO THIS ENGINE. UNREAL! TWO WEEKS AGO, MY CAR STARTED TO SMELL LIKE IT WAS BURNING AND GAS. SO I TOOK IT IN AND THEY REPLACED THE CAT CONVERTER,EXHAUST MANIFOLD, AND LEAKING SEAL. LAST WEEK, I WENT TO UNLOCK THE DOORS WITH THE REMOTE THE REAR WIPER FLUID MOTOR STARTED AND RAN CONTINUOUSLY, TO THE POINT IT DOESN'T WORK AT ALL NOW. NOW THIS WEEK MY TRUNK WILL NOT OPEN, BOTH FRONT HEAD LIGHTS BURNT OUT, MY TRACTION CONTROL KEEPS TURNING ON/OFF, MY SPEAKERS ARE POPPING, RADIO IS CUTTING IN/OUT. I BOUGHT THIS CAR FROM THE DEALER IN 2014 WITH 12K MILES ON IT, ALWAYS SERVICED THE VEHICLE, CHANGED THE OIL REGULARLY, INSPECTED YEARLY, PREVENTIVE MAINTENANCE EVERY 6 MONTHS. NOW HAVE 83K MILES AND I NEED THIS CAR TO LAST ME TWO MORE YEARS. *TR