NHTSA Complaint #11323371 — 2018 LEXUS LC500

TL* THE CONTACT OWNS A 2018 LEXUS LC500. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND PLACING THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE SHUDDERED AND STALLED WITH THE ENGINE STOP AND STEERING POWER LOW WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. ALDERSON LEXUS 1302 19 TH ST, LUBBOCK, TX 79401, (877)978-2338) WAS CONTACTED BY PHONE HOWEVER, THE CONTACT WAS UNABLE TO SPEAK WITH A SERVICE TECHNICIAN ABOUT THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. STERLING MCCALL LEXUS (10025 SOUTHWEST FWY, HOUSTON, TX 77074) AND NORTH PARK LEXUS AT DOMINION (21531 W INTERSTATE 10 FRONTAGE RD, SAN ANTONIO, TX 78257) WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.