NHTSA Complaint #11206076 — 2018 LEXUS LC500

BROUGHT CAR INTO DEALERSHIP FOR A FUEL PUMP RECALL . I TOOK IT HOME AND PARKED IT IN THE GARAGE TILL LATER THAT WEEK . WHILE I WAS DRIVING IT I NOTICED IT HAD A SMILE AND SMOKE CAME OUT INTO THE CABIN . SO PULLED OVER AND CALLED MY LOCAL LEXUS DEALER AND TOLD THEM WHAT WAES GOING ON . THE SERVICE MANAGER THEN TOLD ME TO DRIVE THIS CAR TO THE DEALER . I SAID NO WAY .SO HE TOLD ME TO CALL A TOW. WHILE I WAS WAITING FOR THE TOW TRUCK I LIFTED UP THE HOOD SO OTHERS WOULD KNOW MY CAR IS BROKEN DOWN . SO I LOOKED TO SEE WHAT HAD HAPPENED, I NOTICE THE FUEL PUMP HAD YES BOLTS IN THEM . ALL THE BOLTS WERE MISSING SO THE FUEL PUMP WAS DANGLING THEIR . WHEN I TOLD THEM THAT I DID NOT FELL SAFE IN THIS CAR AND IT'S NOT ORIGINAL ANYMORE . THEY TOLD ME THEY FIXED EVERYTHING ON IT . I TOLD THEM I DON'T WANT THE CAR CAUSE YOU REPLACE THE HEAD OF THE ENGINE AND MUCH MORE THINGS THAT'S MAKES THE CAR NOT A MATCHING NUMBER CAR . I TOLD THEM ALL I WANT IS A REPLACE CAR . MY CAR IS NOT SAFE ANYMORE I CAN'T TAKE MY WIFE AND KIDS ANYMORE IN IT . SO THEY HAD THE SERVICE MANAGER CALL ME AND TELL ME HEY I NEED MY LOANER CAR BACK AND I DID EVERYTHING WE CAN TO FIX YOUR CAR , LIKE HE WAS DOING ME A FAVOR ? AND HE IF YOU NOT HAPPY YOU CAN SUE US . I DINT FEEL LIKE I WAS TREATING FAIRLY WITH THIS INCIDENT, WHAT CAN I DO ABOUT THIS ?