NHTSA Complaint #11322936 — 2017 HONDA CR-V

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11322936
Vehicle	2017 HONDA CR-V
Component	SERVICE BRAKES
Date of Incident	April 29, 2020
Date Filed	May 1, 2020
Mileage	53,021 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

WE HAVE A 2017 HONDA CR-V. ON APRIL 29, 2020, I WAS DRIVING STRAIGHT ON A CITY STREET GOING ABOUT 20-25 MILES PER HOUR. THERE WERE NO OTHER VEHICLES OR ANY OTHER OBSTACLE IN FRONT OF MY CAR. WITHOUT WARNING, AND ON ITS OWN, THE CAR'S ORANGE BRAKE WARNING LIGHT CAME ON AND THE CAR WAS BROUGHT TO A HARD STOP IN THE MIDDLE OF THE ROAD. THE ITEMS ON THE BACK SEAT WERE THROWN TO THE FLOOR AND WE WERE THROWN FORWARD IN OUR SEATS IN THE FRONT ENOUGH THAT THE SEAT BELTS ENGAGED. THIS WAS INSTANT AND THEN IMMEDIATELY THE CAR RESUMED TO NORMAL OPERATION. WE NOTIFIED THE DEALER AND THEY INDICATED THAT THEY HAD NOT HEAD OF THIS HAPPENING BEFORE AND THAT HONDA DID NOT HAVE ANY RECALL FOR THIS YET. THIS WAS A FRIGHTENING EXPERIENCE - FORTUNATELY NO ONE WAS BEHIND US, BUT SUPPOSE THERE HAD BEEN OR WE HAD BEEN ON THE HIGHWAY WITH MORE TRAFFIC AND LARGE TRUCKS.

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