NHTSA Complaint #11322862 — 2004 FORD RANGER AIR BAGS

Complaint Details

ODI Number	11322862
Vehicle	2004 FORD RANGER
Component	AIR BAGS
Date of Incident	February 23, 2020
Date Filed	April 30, 2020
Mileage	120,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

FORD RECALLED THE AIR BAGS TO GET FIXED ON MY TRUCK. I TOOK THE TRUCK IN TO A LOCAL FORD DEALERSHIP, THEY SUPPOSEDLY FIXED THE RECALL. MY SON WAS INVOLVED IN ROLL OVER CRASH AND THE AIR BAGS DIDN'T DEPLOY. I HAVE A POLICE REPORT AND PHOTOS TO PROVE THAT. I ALSO HAVE THE PAPERWORK FROM THE DEALERSHIP SHOWING THE REPAIR. MY SON SUSTAINED MINOR INJURIES. I AM UPSET AND I WANT ANSWERS. FORD SHOULD BE HELD ACCOUNTABLE, ESPECIALLY IN A SAFETY MATTER.THIS OCCURRED IN ALBUQUERQUE, NM.

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