NHTSA Complaint #11322843 — 2014 CADILLAC SRX

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11322843
Vehicle	2014 CADILLAC SRX
Component	SEATS
Date of Incident	April 10, 2020
Date Filed	April 30, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY DRIVERS SIDE SEAT BACK HAS A BURN WHOLE CAUSED BY SEAT HEATER WHILE DRIVING.

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#11555763 — November 18, 2023 — Seat heater burned a hole through the seat on the driver side.

#10702426 — March 29, 2015 — WHILE MAKING A 3 HOUR NON STOP DRIVE WITH THE DRIVER SEAT HEATER ON HIGH I RECEIVED SEVERE BURNS ON MY RIGHT THIGH. ...

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