NHTSA Complaint #11684081 — 2014 CADILLAC SRX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11684081
Vehicle	2014 CADILLAC SRX
Component	ELECTRICAL SYSTEM
Date of Incident	July 5, 2025
Date Filed	August 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I have been trying to enjoy this vehicle from the time it became part of my life. The first 6 months, I was unable to close the sunroof, because of that my passenger seat cracked since its been exposed to the sun for 5 years, the driver's side window could not roll down which we fixed; I never owned a vehicle where I could not access my trunk. The first 6 months of having this vehicle the lifgate became inoperable. the lift gate does not work. The sensors of the vehicle are useless, the car radioi does not work the cue sticks, which can be distracting and can cause an accident so I use the YouTube on my phone for entertainment. The sensors led to the transmission deteriorating to the point of the transmission fluid burning faster and deteriorating the components of the transmission. This is going to cost me 6000.00 These are known manufacture defects for the SRX 2014. Please help

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