NHTSA Complaint #11322807 — 2012 FORD F-150 STEERING

Complaint Details

ODI Number	11322807
Vehicle	2012 FORD F-150
Component	STEERING
Date of Incident	April 25, 2020
Date Filed	April 30, 2020
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

DRIVING DOWN THE INTERSTATE AT 70MPH, THE POWER STEERING ASSIST FAILURE NOTICE CAME ON CAUSING THE VEHICLE TO LOSE POWER STEERING. THE EXIT RAMP TURN WAS DIFFICULT AT BEST BUT TRYING TO MANEUVER THE VEHICLE PRIOR TO GETTING IT REPAIRED WAS INSANELY DIFFICULT AND DANGEROUS. FORD DEALER HAD TO REPLACE THE ENTIRE ELECTRONIC STEERING CONTROLS ($1500 IN PARTS - A COMPLETE UNIT) WITH A CONFIRMED 'SHORT' IN THE ELECTRONICS.

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