NHTSA Complaint #11322539 — 2010 NISSAN MAXIMA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11322539
Vehicle	2010 NISSAN MAXIMA
Component	SUSPENSION
Date of Incident	November 12, 2019
Date Filed	April 28, 2020
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT THE STRUT INSULATOR WAS FRACTURED. THE CONTACT STATED THAT THE FRACTURE CAUSED A POWER STEERING FLUID LEAK. ADDITIONALLY, THE SET OF TIRES WERE REPLACED ALONG WITH THE MOTOR MOUNTS DUE TO THE FAILURE. THE TIRE PRESSURE WARNING WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 09V358000 (SUSPENSION). THE VEHICLE WAS TAKEN TO TOWN NORTH NISSAN (9160 RESEARCH BLVD, AUSTIN, TX 78758) HOWEVER, THE DEALER PROVIDED NO ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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