NHTSA Complaint #11543366 — 2010 NISSAN MAXIMA

The contact owns a 2010 Nissan Maxima. The contact stated that while driving at an undisclosed speed, the vehicle decelerated while the accelerator pedal was depressed. The contact then stated that the RPM’s failed to increase. Additionally, the contact stated that while shifted into reverse, he heard a whining sound then the vehicle half shifted. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle remained at the dealer and had not yet been repaired. The manufacturer was notified of the failure and the contact was informed that the Extended Warranty had expired. The failure mileage was approximately 157,000.