NHTSA Complaint #11322437 — 2016 VOLKSWAGEN GTI

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11322437
Vehicle	2016 VOLKSWAGEN GTI
Component	ENGINE
Date of Incident	April 24, 2020
Date Filed	April 27, 2020
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

THERMOSTAT HOUSING/WATER PUMP FAILED AT 80,000 MILES. THIS FAILURE COULD HAVE STRANDED ME DURING COVID PANDEMIC FAR FROM HOME. USE OF A PLASTIC PART IN A CRITICAL ENGINE APPLICATION IS PROBLEMATIC. REPAIR COST $906 DOLLARS TO REPLACE THIS HOUSING. VW HAS DENIED COVERAGE FOR THIS CRITICAL ENGINE COMPONENT.

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