NHTSA Complaint #11322325 — 2020 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11322325
Vehicle 2020 SUBARU ASCENT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 6,633 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

MY CAR FAILED TO START AFTER IT HAD BEEN SITTING IN MY GARAGE FOR 3 DAYS. HOOKED BATTERY UP TO A PORTABLE JUMPER WHICH READ BATTERY AMPS AT 6.7. BATTERY JUMPED WITHOUT ISSUE. TOOK CAR TO DEALER WHO KEPT THE CAR FOR 4+DAYS AND THE DEALER COULD NOT RECREATE THE PROBLEM. DEALER ADVISED ME TO LOCK MY CAR DOORS AS THAT COULD HELP TURN COMPUTERS OFF AND NOT DRAIN BATTERY. ANOTHER 2 MONTHS WENT BY AND MY BATTERY NEEDED TO BE JUMPED AT LEAST 4 MORE TIMES IF IT SAT AND WASN'T DRIVEN FOR MORE THEN 3 DAYS OR IF I FORGOT TO LOCK IT. FINALLY ON THE MORNING OF 4/20/20 I WENT OUT TO START THE CAR AND THE BATTERY WAS DEAD YET AGAIN. THE CAR HAD BEEN LOCKED BUT NOT DRIVEN FOR 3 DAYS. WHEN HOOKED UP TO THE PORTABLE CHARGER, THE AMPS READ 3.6. THE CHECK ENGINE LIGHT CAME ON AND THE EYE SIGHT SYSTEM WAS TURNED OFF PER INSTRUMENT PANEL. JUMPED CAR AND TOOK IT TO DEALERSHIP. DEALERSHIP KEPT CAR FOR 4+ DAYS AND INFORMED ME THAT THE BATTERY WAS REPLACED AS IT BAD. CURRENT MILEAGE ON CAR IS 6633.

Related Complaints for the 2020 SUBARU ASCENT

Other ELECTRICAL SYSTEM Complaints

#11614473 Component- steering locks Safety risk - vehicle cannot be started. Therefore if in an area of risk - cannot start veh...
#11587426 The contact owns a 2020 Subaru Ascent. The contact stated that while driving at an undisclosed speed, the Forward Col...
#11573981 I have encountered a series of persistent issues with the vehicle since its initial purchase, indicating fundamental ...
#11570765 My car refused to start-pressed the ignition and it sputted, lots of lights went on and off and then the running ligh...
#11557620 We purchased a used 2020 Subaru Accent from a dealership on 11/16/23. Twice since that date the car would not start d...

Recent Complaints for the 2020 SUBARU ASCENT

#11719539 ENGINE Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leak...
#11719539 POWER TRAIN Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leak...
#11717930 ENGINE Car has 82,000 miles, has been maintained and requires an engine replacement due to 'Sludge'. Reading a lot of forum...
#11717228 LANE DEPARTURE: ASSIST I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and ...
#11717228 POWER TRAIN I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and ...
Check any vehicle history by VIN - Free vehicle history report