NHTSA Complaint #11322191 — 2016 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11322191
Vehicle 2016 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 17,359 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

ABOUT A YEAR AGO, MY OUTBACK OCCASIONALLY WOULD NOT START, ESPECIALLY AFTER I RETURNED FROM A TRIP. MY CAR'S BATTERY WAS DEAD. HOWEVER, MY WIFE'S CAR WOULD START RIGHT UP. I TOOK MY CAR TO THE DEALER AND THEY INSTALLED A SOFTWARE UPDATE AND A NEW BATTERY. LESS THAN A YEAR LATER, THE CAR WOULD NOT START AND THE BATTERY WAS DEAD AGAIN. I HAD NOT DRIVEN THE CAR IN ABOUT 5 DAYS BECAUSE OF ANOTHER PROBLEM WITH THE IGNITION (I COULD NOT TURN THE KEY IN THE IGNITION). I RETURNED THE CAR TO THE DEALER. AFTER THE DEALER INSPECTED THE CAR, I WAS TOLD THEY COULD NOT FIND A PROBLEM AND THEY GAVE THE CAR A CLEAN BILL OF HEALTH. SOMETHING IS WRONG--IS IT THE ELECTRICAL SYSTEM? MY CAR WAS IN OUR DRIVEWAY.

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