NHTSA Complaint #11322180 — 2012 CADILLAC SRX

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash

Complaint Details

ODI Number 11322180
Vehicle 2012 CADILLAC SRX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 59,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I HAVE BEEN HAVING PROBLEMS WITH MY HEADLIGHTS FOR ABOUT 3 YEARS.MY HEADLIGHTS ARE SO DIM I HAVE REPLACED THE LOW BEAM BULBS 4TIMES. IT'S COST ME 100.00 EVERY TIME. I TOOK IT TO THE DEALERSHIP MORE THAN ONCE AND THEY SAID IT NEEDS NEW HEADLIGHTS, THE WHOLE ASSEMBLY. I CAN'T AFFORD IT. IT'S BECAUSE OF MOISTURE INSIDE THE HEADLIGHT GLASS. WELL AFTER COMPLAINING FOR 3 YEARS I FINALLY GOT A LETTER IN THE MAIL SAYING IT'S NOT A RECALL BUT DUE TO MOISTURE INSIDE THE HEADLIGHTS THEY NEED TO BE REPLACED AND THEY WILL REIMBURSE ME UP TO 800.00 FOR GETTING THEM FIXED. AND IT'S FOR 2010-2015 CADILLAC SRX. I'M ON DISABILITY AND I CAN'T AFFORD TO PAY FOR THEM AND WORRY ABOUT GETTING MY MONEY BACK. I CAN'T GO ANYWHERE AT NIGHT BECAUSE I ONLY HAVE BRIGHT LIGHTS AND I'VE HAD A FENDER BENDER 1TIME AND ALMOST HAD SEVERAL WRECKS BECAUSE THE OTHER CAR COULDN'T SEE ME. I'M IN DANGER EVERY TIME I HAVE TO GO SOMEWHERE AT NIGHT. WHY IS IT NOT A RECALL?AND HOW CAN I GET THEM FIXED.? I CAN'T GET ANYBODY TO HELP ME. THEY WOULDN'T FIX THEM EVEN WHEN IT WAS UNDER WARRANTY . I NEED HELP VERY BAD.

Related Complaints for the 2012 CADILLAC SRX

Other ELECTRICAL SYSTEM Complaints

#11699885 there was a sunroof recall on my year of vehicle, with this being a used vehicle the previous owners did not know abo...
#11666108 I had Baker Cadillac Dealership to perform the toe-link recall as well as a Multi-Point Vehicle Inspection on May 28,...
#11655702 My 2012 Cadillac SRX gets water into the back of the car when it rains. There is a module in the back which when it g...
#11562581 Left front signal light and right rear signal, other vehicle's cannot see where I am turning, yes where i have my oi...
#11497940 the alternator keep going out! also power steering pump keep having leaks.

Recent Complaints for the 2012 CADILLAC SRX

#11699885 VISIBILITY/WIPER there was a sunroof recall on my year of vehicle, with this being a used vehicle the previous owners did not know abo...
#11685045 UNKNOWN OR OTHER My car was parked and in the park gear it was left running I went to get in the car to turn it off to stay awhile whe...
#11683540 EXTERIOR LIGHTING Headlight assembly gets over heated and makes the low beam lights very dim, not safe or legal to drive at night. I've...
#11681419 POWER TRAIN The contact owns a 2012 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the vehicle fail...
#11673724 EXTERIOR LIGHTING:HEADLIGHTS The contact owns a 2012 Cadillac SRX. The contact stated that while driving at night, the contact became aware that t...
Check any vehicle history by VIN - Free vehicle history report