NHTSA Complaint #11322011 — 2016 JEEP RENEGADE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11322011
Vehicle	2016 JEEP RENEGADE
Component	SERVICE BRAKES
Date of Incident	November 12, 2019
Date Filed	April 23, 2020
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I WAS ON A HIGHWAY GOING 65MPH AND MY ENGINE CUT OFF, STEERING LOCKED UP, AND I HAD NO CONTROL OF BREAKS OR ANYTHING. I COULD NOT GET OVER OR EVEN PUT MY HAZARDS ON TO SIGNAL TO OTHER DRIVERS I COULD NOT STOP OR GET TO ANOTHER LANE. WHEN A TOW TRUCK ARRIVED HE TRIED A NEW BATTERY AND EVERYTHING AND COULD NOT EVEN GET THE CAR IN NEUTRAL TO BE ABLE TO TOW IT TO THE SIDE OF THE ROAD. HAD TO GET SPECIAL TRUCK THERE TO GET THE CAR TO SAFETY AND A SHOP. AFTER GETTING TO THE SHOP THEY SAID IT WAS AN ISSUE WITH MY WATER PUMP THAT CAUSED EVERYTHING TO SHUT DOWN SUDDENLY.

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