NHTSA Complaint #11321950 — 2013 KIA SOUL

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING AT APPROXIMATELY 65 MPH THE VEHICLE BEGAN TO SMOKE AND THE ENGINE SUDDENLY EXPLODED. THE MOTOR AND CATALYTIC CONVERTER WERE FAULTY. THE VEHICLE STALLED AND CREATED A SAFETY RISK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY BEGAN TO SHAKE AND SMOKE CAME FROM THE AIR VENT BEFORE THE ENGINE SUDDENLY EXPLODED. FLAMES WERE SEEN COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MARTIN KIA (2211 SCOTTSVILLE RD. BOILING GREEN KY). WHO DIAGNOSED THAT THE ENGINE WAS FAULTY. THE ENGINE AND CATALYTIC CONVERTER WERE REPLACED UNDER THE NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE). APPROXIMATELY FOUR MONTHS LATER THE VEHICLE BEGAN TO EXHIBIT PROBLEMS WHILE DRIVING AT SPEEDS OVER 40 MPH THE VEHICLE WOULD SHAKE AND STALL WITH THE CHECK ENGINE LIGHT ILLUMINATING. THE MANUFACTURER AND LOCAL DEALER WERE NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.