NHTSA Complaint #11321800 — 2015 CHRYSLER 300

TL* TAKATA RECALL. THE CONTACT OWNED A 2015 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, APPROACHING THE LIGHT, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, OF THE BRAKE FAILURE THE VEHICLE CRASHED INTO THE REAR OF A TOW TRUCK TOWING A VEHICLE. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE CONTACT WAS ISSUED A TICKET. THE CONTACT STATED THAT THERE WAS NO VISIBLE INJURY, HOWEVER, SHE WAS TAKEN TO THE EMERGENCY CENTER FOR A CHECK UP. THE CONTACT STATED THAT SHE TOLD THE PARAMEDIC THAT HER NECK AND BACK WERE HURTING. THE CONTACT WAS EXAMINED AND RELEASED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE CONTACT STATED THAT WITHIN A MONTH, SHE WENT TO HER DOCTOR AND WAS TOLD THAT HER KIDNEY NEEDED TO BE WATCHED. THE CONTACT HAD TWO BACK SURGERIES SEVEN MONTHS LATER AND A NECK SURGERY NINE MONTHS LATER. THE CONTACT STATED THAT SURGERIES RESULTED FROM THE CRASH. THE CONTACT LATER RECEIVED NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V018000 (AIR BAGS). THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. PARTS DISTRIBUTION DISCONNECT.