NHTSA Complaint #11321659 — 2014 JEEP GRAND CHEROKEE STRUCTURE:BODY

Complaint Details

ODI Number	11321659
Vehicle	2014 JEEP GRAND CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	January 3, 2020
Date Filed	April 20, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

IN MY 30 YEARS OF OWNING MANY DIFFERENT VEHICLES, I HAVE NEVER EXPERIENCE DOOR POPPING. ALL MY HINGES UPPER AND LOWER NEEDS TO BE REPLACED ON MY 2014 GRAND JEEP CHEROKEE LIMITED 4X4. FROM MY RESEARCH, THIS IS SOMETHING THAT MANY JEEP OWNERS HAVE COMPLAINED ABOUT AND ARE LEFT IN DISAPPOINTMENT AS I AM CURRENTLY. THERE IS NO RECALL OR TSB ON FILE WHICH IS MIND-BLOWING CONSIDERING THIS IS A SAFETY ISSUE. IF IT WAS ONE DOOR, I COULD SAY, OK UNDERSTANDABLE 'THINGS HAPPEN. BUT ALL 4 OF MY DOOR HINGES UPPER AND LOWER NEED TO BE REPLACED BE CAUSE ALL MY DOOR POP. JEEP MANUFACTURE HAS DECIDED TO STICK THEIR HEAD IN THE SAND AND IGNORE THE COMPLAINTS OF THIS SAFETY ISSUE

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