NHTSA Complaint #11321583 — 2020 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11321583
Vehicle 2020 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 1,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

TODAY, 4/19/2020, TWO OF MY CO-EMPLOYEES NOTICED THAT MY 2020 FORD ESCAPE WAS MAKING A TICKING SOUND. I DIDN'T HEAR THE TICKING SOUND UNTIL I WAS WAITING IN LINE AT ARBY'S DRIVE-THROUGH AT ABOUT 6:30 PM ARIZONA TIME.. THE TICKING IS COMING FROM MY ENGINE AREA UNDER THE HOOD. THE LOW OIL LEVEL INDICATOR LIGHT DOES NOT COME ON AND THERE IS NO VISIBLE SIGNS OF AN OIL LEAK ON THE PAVEMENT WHERE MY ESCAPE IS PARKED. COULD BE BAD SPARK PLUGS OR CAMSHAFT. THE ESCAPE HAS BEEN FINANCED WITH ALASKA CREDIT UNION AND I HAVE NOT MADE THE FIRST PAYMENT YET. $1,000 HAS BEEN PUT DOWN, $500 INITIALLY AND $500 ON A PROMISSORY NOTE.

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