NHTSA Complaint #11321564 — 2020 JEEP GLADIATOR

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11321564
Vehicle	2020 JEEP GLADIATOR
Component	STRUCTURE:BODY
Date of Incident	March 1, 2020
Date Filed	April 19, 2020
Mileage	1,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE ROOF LEAKS IN THE CENTER FRONT AND WILL UNEXPECTEDLY HIT THE DRIVER WITH WATER WHILE DRIVING. I WAS TOLD BY THE DEALER SERVICE MANAGER THAT ALL JEEPS LEAK AND THAT HE WOULD TRY TO FIX IT BUT IT WOULD LIKELY GET WORSE. IT IS A DANGEROUS EVENT TO GET HIT BY WATER WHILE DRIVING WITHOUT WARNING. THIS IS A NEW JEEP 2020 GLADIATOR. SINCE I AM TOLD IT CAN'T BE FIXED IT WOULD BE CONSIDERED A DANGEROUS FLAW. THEY HAVE OFFERED FOR ME TO DRIVE TO ANOTHER DEALER IN ANOTHER CITY TO ATTEMPT REPAIR. WITH WHAT I HAVE BEEN TOLD THAT SEEMS TO BE AN AVOIDANCE.

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