NHTSA Complaint #11321557 — 2018 CADILLAC XT5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11321557
Vehicle	2018 CADILLAC XT5
Component	POWER TRAIN
Date of Incident	April 9, 2020
Date Filed	April 19, 2020
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

SEVERAL MONTHS AGO, AFTER WAITING IN LINE FOR TWO MINUTES WITH THE TRANSMISSION IN D AND THE VEHICLE IDLING, I STARTED TO DRIVE FORWARD. SUDDENLY THE VEHICLE CAME TO A SHUTTERING STOP. APPARENTLY THE TRANSMISSION SHIFTED ITSELF INTO P. RECENTLY THIS HAPPENED AGAIN BUT IT OCCURRED WHEN I WAS BACKING OUT OF MY GARAGE. I AM CONCERNED THAT THIS SELF SHIFTING INTO P MAY OCCUR WHEN I AM TRAVELLING AT SOME SPEED AND RESULT IN AN ACCIDENT. I HAVE BEEN TO MY LOCAL CADILLAC DEALER BOTH TIMES AND THEY SAY THE VEHICLE IS SAFE AS IS. BUT I AM CONCERNED.

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