NHTSA Complaint #11321551 — 2019 KIA SORENTO ENGINE

Complaint Details

ODI Number	11321551
Vehicle	2019 KIA SORENTO
Component	ENGINE
Date of Incident	October 20, 2019
Date Filed	April 19, 2020
Mileage	20 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

PURCHASED VEHICLE NEW WITH 12 MILES ON IT BACK SEPT. 2019. I NOTICED ALMOST IMMEDIATELY THAT IT FEELS LIKE THE CAR IS LURCHING FORWARD, OR SKIPPING LIKE WHEN I ACCELERATE. I TOOK TO DEALERSHIP TO HAVE THEM CHECK IT OUT. BEFORE I COULD GET IT INTO SERVICE DEPT. TECH TOLD ME THAT THEY ALL DO IT. WITH THE NEW SPORT, ECO, COMFORT AND IT IS TRYING TO ADJUST TO YOUR DRIVING HABITS. IT IS STILL DOING IT. THE OTHER DAY, IT LUNGED FORWARD LIKE IT WASN'T GOING TO STOP WHEN I HAD MY FOOT ON BRAKES. I AM TAKING BACK TO DEALERSHIP TO HAVE IT CHECKED OUT AGAIN. WILL POST UPDATE. I PERSONALLY THING KIA NEEDS TO INVESTIGATE PROBLEM.

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