NHTSA Complaint #11321418 — 2016 RAM 1500

TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 50 MPH THE VEHICLE STALLED, FLAMES WERE SEEN COMING FROM UNDER THE HOOD AS THE CHECK ENGINE WARNING LIGHT ILLUMINATING. THE CONTACT STATED SHE WAS ABLE TO EXIT THE VEHICLE WITH NO INJURIES. THE FIRE DEPARTMENT WAS CONTACT AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND DEEMED A TOTAL LOSS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL MONTHS AGO, DUE TO A STALLING FAILURE. THE VEHICLE WAS REPAIRED UNDER SEVERAL RECALLS HOWEVER, ONE RECALL WAS NO COMPLETED DUE TO PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN APRIL. THE CONTACT STATED THAT THE DEALER INFORMED HER TO ADD COOLANT TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A FIELD INSPECTOR WOULD INSPECT THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 140,000.