NHTSA Complaint #11321394 — 2008 FORD ESCAPE

ABOUT 4 MONTHS AFTER PURCHASING MY FORD 2008 THE STEERING COLUMN LOCKED UP AND HAS BECOME DIFFICULT TO DRIVE. IT WAS DIAGNOSED WITH HAVING AN ELECTRICAL POWER STEERING FAILURE, WHICH IS SIMILAR TO HAVING NO POWER STEERING FLUID. AS A RESULT, I CAN'T DRIVE ON HIGHWAYS AND IT'S INCREASINGLY DANGEROUS TO DRIVE THE CAR PERIOD. I BROUGHT IT TO MY LOCAL FORD DEALERSHIP AND IT'S A $1500.00 FIX TO REPLACE THE STEERING COLUMN; WHICH IS WHAT'S NEEDED, WHICH I DON'T BELIEVE I SHOULD HAVE TO PAY FOR. WHEN RESEARCHING THIS ON YOUTUBE, I FOUND IT TO BE A SERIOUS PROBLEM THAT COMES UP OFTEN. FORD IS AWARE OF IT AND IT SEEMS WILL ONLY INCLUDE VIN'S THEY WANT TO. I THINK MINE AND ALL 2008 SHOULD BE COVERED UNDER A RECALL, THIS IS A DANGEROUS PROBLEM THAT THEY NEW ABOUT AND REFUSE TO FIX IT BECAUSE IT CAUSE TO MUCH? I COULD HAVE BEEN KILLED, NOT KNOWING THIS PROBLEM. MY REACTIONS AS A SAFE DRIVE IS WHAT PREVENTED ME FROM BEING IN A SERIOUS ACCIDENT AT THAT TIME. I'M INCLUDING THE INVOICE WHICH SHOWS THE EVALUATION OF THE CAR, FORD SHOULD NOT HAVE A CHOICE AS TO WHETHER OR NOT THEY SHOULD COVER A VEHICLE. FORD PRODUCED A VEHICLE THAT HAS A PROBLEM, THAT SHOULDN'T BE ON THE CONSUMER. PLEASE VIEW YOUTUBE ON THIS TOPIC, THERE ARE NUMEROUS VIDEOS ON THE 2008 TOPIC AND THE PROBLEM PEOPLE ARE HAVING. ANYTHING YOU CAN DO TO HELP THIS SITUATION IS GREATLY APPRECIATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR