NHTSA Complaint #11321366 — 2017 DODGE DURANGO

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11321366
Vehicle	2017 DODGE DURANGO
Component	EXTERIOR LIGHTING
Date of Incident	February 10, 2020
Date Filed	April 17, 2020
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

DRIVER SIDE HEAD LAMP REPEATEDLY FAILS AND BURNS OUT AFFECTION NIGHT TIME DRIVING VISIBILITY. WHEN EACH AND EVERY BULB IS REPLACED IT HAS BURNED TERMINALS CAUSING LIGHT BULB TO SHORT OUT. NOT ONLY IS THIS EXPENSIVE TO REPLACE EVERY 3 TO 4 WEEKS, IT IS UNSAFE TO OPERATE THE VEHICLE WITH LOW VISIBILITY AT NIGHT. IT ALSO, MAKES MY VEHICLE LESS VISIBLE TO ONCOMING DRIVERS. IN ADDITION, IT IS CAUSING UNDO DISTRESS BEING CONSTANTLY PULLED OVER BY LAW ENFORCEMENT AND BEING EITHER FINED OR WARNED FOR DRIVING ILLEGALLY WITH ONE HEAD LAMP I HAVE SEEN ON YOU TUBE AND OTHER OUTLETS ON LINE THAT THIS IS A TYPICAL PROBLEM FOR THIS MAKE AND MODEL OF VEHICLE.

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