NHTSA Complaint #11321317 — 2014 FORD F-250

TL* THE CONTACT OWNS A 2014 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STARTED SHAKING VIOLENTLY. THE CONTACT STATED THAT THE VEHICLE NEEDED TO COME TO A COMPLETE STOP FOR THE SHAKING TO STOP. THE VEHICLE WAS TAKEN TO KLEMENT FORD OF MUENSTER (1005 E DIVISION ST, MUENSTER, TX 76252) WHERE THE CONTACT WAS UNAWARE OF THE PART NEEDED FOR THE REPAIR. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN BACK TO KLEMENT FORD OF MUENSTER 1005 E DIVISION ST, MUENSTER, TX 76252 WHERE IT WAS DIAGNOSED THAT THE STEERING STABILIZER SHOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.