NHTSA Complaint #11321300 — 2004 TOYOTA TUNDRA

MY VEHICLE HAS MAJOR FRAME DAMAGE. THERE ARE LARGE HOLES NEAR THE FRONT CROSSMEMBERS ON BOTH SIDES. I WAS TOLD BY TOYOTA THAT THE FRAME HAD BEEN SPRAYED SEVERAL YEARS EARLIER. HOWEVER, THE FRAME HAS CONTINUED TO RUST SEVERELY AND THE COATING HAS COMPLETELY FLAKED OFF. THE REPRESENTATIVE I SPOKE TO STATED THAT WAS THE ONLY RESOLUTION, AND THAT NOTHING CAN BE DONE. MY CASE IS NOT THE ONLY ONE. EVEN THE DEALER LOCATED NEAR ME STATES THAT THIS IS A WELL KNOWN ISSUE. SEVERAL YEARS RECEIVED NEW OR REPAIRED FRAMES FOR THE SAME ISSUE. HOW CAN IT BE, THAT THE SAME GENERATION VEHICLE ONE YEAR LATER IS NOT ELIGIBLE? MY CHILD RODE COUNTLESS TIMES IN THAT VEHICLE. WHAT IF SOMETHING HAD HAPPENED? *TR