NHTSA Complaint #11566253 — 2004 TOYOTA TUNDRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11566253
Vehicle 2004 TOYOTA TUNDRA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

I took my truck to a garage for simple tire repair. I had a slow leak. In the process of trying to lift my truck, the technician hear 'crumbling sounds'. They stopped the lift immediately. Upon looking at the my chassis frame, the technicians saw major rust damage. One technician used flashlight to tap against the frame and he poked through it. The technician stated that this was not the first time seeing this problem on this truck model style. I contacted a local dealership. The individual I spoke with at the dealership also confirm rusting issues on the frame of my truck style model. I researched this on the internet to find out multiple complaints concerning the premature rusting of these frames due to poor quality steel and inadequate rust prevention coating. I reached out to my vehicle manufacture "care line". They stated they could not help me. My fear is my frame could break while driving and cause a vehicle accident. The worst frame damage is near the front wheels, both sides. The body, engine, transmission and all other safety components are solid and working well. Side Note: My dad owns a 1992 full size pickup truck (different manufacture). The frame is still solid. My truck is 10 years newer and the frame is falling apart due to manufacture using poor quality steel.

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