NHTSA Complaint #11321243 — 2017 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11321243
Vehicle	2017 CHEVROLET MALIBU
Component	ELECTRICAL SYSTEM
Date of Incident	January 4, 2020
Date Filed	April 15, 2020
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHEN I PUSH THE BUTTON TO TURN OFF THE VEHICLE WHILE HAVING MY FOOT ON THE BRAKE IT DISPLAYS A MESSAGE SAYING 'SHIFT TO PARK'. IT WILL NOT LET YOU TURN OFF THE CAR. I HAVE TO PUSH THE BUTTON TO 'RESTART THE ENGINE' THEN SLAM IT INTO PARK. IT TYPICALLY TAKES 3 REPEATS OF THIS BEFORE THE CAR FINALLY ALLOWS ME TO SHUT IT OFF. IT'S FRUSTRATING, TIME CONSUMING AND NOISY AS IF YOU DO NOT SEE THE MESSAGE AND GO TO OPEN THE DOOR, IT BEEPS NOISILY NOTIFYING YOU THAT THE CAR IS NOT OFF. APPARENTLY QUITE A FEW DRIVERS HAVE THIS ISSUE, AS I HAVE READ THE COMPLAINTS LISTED. MY LOCAL DEALERSHIP QUOTED ME AT REPAIR COSTS OF OVER $700 TO FIX THIS. THIS SEEMS UNFAIR SINCE CLEARLY IT IS A MANUFACTURER ISSUE. *TR

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