NHTSA Complaint #11321176 — 2020 HYUNDAI PALISADE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11321176
Vehicle	2020 HYUNDAI PALISADE
Component	ELECTRICAL SYSTEM
Date of Incident	October 30, 2019
Date Filed	April 15, 2020
Mileage	7,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

MAIN TOUCH SCREEN WILL NOT RESPOND WHEN IT IS COLD OUTSIDE. WE WERE AT OUR HOME IN WISCONSIN UNTIL OCT 30, 2019 AND IT WOULD NOT RESPOND TO TOUCH ( NAVIGATION WOULD RESPOND TO VOICE ONLY). NOVEMBER 4 UNTIL APRIL 4 2020 WE WERE IN ARIZONA ( TEMP IN THE 65-75 RANGE)AND HAD NO PROBLEMS. APRIL 4 TILL PRESENT IT WILL NOT WORK IN WISCONSIN (TEMP IN THE 40-50F RANGE). ALSO SCREEN GETS VERY WARM ALMOST HOT TO TOUCH WHEN IT WILL NOT RESPOND TO TOUCH. HOPPING IT WILL NOT START FIRE BEFORE IT GETS FIXED. *TR

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