NHTSA Complaint #11321105 — 2014 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11321105
Vehicle	2014 RAM 1500
Component	ENGINE
Date of Incident	April 11, 2019
Date Filed	April 14, 2020
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT AT START-UP, AN ABNORMAL TICKING NOISE WAS HEARD FROM THE ENGINE WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO CHRYSLER DODGE JEEP RAM OF SEATTLE (13733 AURORA AVE N N, SEATTLE, WA 98133) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EXHAUST MANIFOLD WAS FRACTURED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY OR A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.

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