NHTSA Complaint #11320956 — 2018 KIA FORTE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11320956
Vehicle	2018 KIA FORTE
Component	ENGINE
Date of Incident	April 10, 2020
Date Filed	April 13, 2020
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE MY DAUGHTER WAS DRIVING THIS VEHICLE IT STARTED MAKING A LOUD NOISE, THEN THE MOTOR STOPPED. THERE WAS NO INDICATION, EVER, OF AN ENGINE ISSUE. NO LIGHTS, WARNINGS, TEMPERATURE, NOTHING EVER ALERTED HER. WE TOOK IT TO TWO MECHANICS WHO DIAGNOSED AS TOTAL ENGINE FAILURE. ALL FLUIDS WERE LOW, NO OIL. WE NEVER SAW OIL SPOTS. SHE HAD THE OIL CHANGED IN FEBRUARY. WE HAVE TO PURCHASE A NEW ENGINE AS HER WARRANTY RAN OUT AT 60,000 MILES. HOW CONVENIENT FOR KIA. SHE HAS 67,000 MILES. NONE OF THE SENSORS ALERTED HER TO ANY ENGINE ISSUES! THE MECHANICS NOTED A THICK STICKY COVERING OVER THE BOTTOM OF THE ENGINE. WE KNOW KIA HAS HAD SEVERAL MOTOR RECALLS ON OTHER MODELS. THIS MODEL SHOULD BE INCLUDED. I NOTICED ONLINE SEVERAL OTHER KIA FORTE OWNERS WITH ENGINE ISSUES. PLEASE ADVISE.

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