NHTSA Complaint #11320834 — 2008 NISSAN ALTIMA

THE DASHBOARD IS MELTING AND TURNING TO GOO AND NOW IS ALSO CRUMBLING. I STARTED CONTACTING NISSAN CORP APPROX 3 YEARS AGO . I HAVE ATTEMPTED TO FILE 3 CLAIMS AND ALL HAVE BEEN DENIED. THE DEALERSHIP AGREES THAT THE DASHBOARD IS DEFECTIVE BUT STATES SINCE THE CAR IS OUT OF WARRANTY THEY CAN'T HELP. THE DASHBOARD PUTS OFF A GLARE THAT IS A SAFETY HAZARD, ESPECIALLY ON SUNNY DAYS. THIS IS THE SAME ISSUE THAT A LAWSUIT FILED IN TEXAS AND FLORIDA RESULTED IN THE DASHBOARDS. THERE IS ALSO AN ODOR AT TIMES AND THE VAPOR LEAVES A FILM ON THE WINDSHIELD. YOU CAN'T CLEAN THE WINDSHIELD BECAUSE THE RAGS OR PAPER TOWELS STICK TO THE GOO. THIS ISSUE IS A SAFETY HAZZARD. I HAVE RESEARCHED AND HAVE FOUND MULTIPLE CONSUMERS ARE EXPERIENCING THE SAME ISSUE AND HAVE BEEN DENIED BY NISSAN. THE NISSAN REP WOULD NOT EVEN ALLOW ME TO SPEAK WITH HER SUPERVISOR OR ANYONE IN CHARGE. SHE SIMPLY SAID I HAVE PRESENTED YOUR INFORMATION AND OUR DECISION IS FINAL GETTING REPLACED. BASICALLY I WAS TOLD THAT I AM NOT PART OF THE FLORIDA OR TEXAS SUIT SO SORRY ABOUT YOUR LUCK. NISSAN DID SAY THAT IF I WANTED TO BUY A NEW CAR THEY WOULD OFFER ME A SPECIAL DEAL. REALLY WHY WOULD I BUY SOMETHING FROM A COMPANY THAT KNOWS THE DASHBOARDS ARE DEFECTIVE.