NHTSA Complaint #11320816 — 2009 TOYOTA PRIUS

DRIVING VEHICLE ON A CITY STREET IN DRIVE GEAR AND IT SLIPPED OUT OF DRIVE INTO NEUTRAL WITHOUT WARNING. TRIED TO PUT IT BACK IN DRIVE (AS I WAS ON THE ROAD) BUT EVERY TIME I SWITCHED GEARS BACK TO DRIVE AND RELEASED THE GEAR SHIFTER IT WOULD IMMEDIATELY POP BACK INTO NEUTRAL. I PARKED & TURNED THE CAR OFF, WAITED AND THEN TURNED IT BACK ON AGAIN. IT SEEMED TO BE OKAY SO I GOT ON THE FREEWAY HOME AND AFTER I MERGED INTO TRAFFIC THE SAME PROBLEM HAPPENED (BUT WHILE I WAS DRIVING AT A MUCH FASTER SPEED). I HAD TO HOLD THE GEAR SHIFT DOWN IN DRIVE THE ENTIRE RIDE HOME (WITH MY ONE YEAR OLD IN THE CAR). I GOT HOME AND AFTER I PARKED AND LET THE CAR SIT I WENT BACK OUT AND TRIED THE CAR AGAIN AND IT HAPPENED AGAIN. I CHECKED AND THE SAME PROBLEM HAPPENED IN REVERSE (IT WON'T STAY IN REVERSE, IT JUST POPS BACK INTO NEUTRAL).