NHTSA Complaint #11320785 — 2015 JEEP CHEROKEE

THE "SERVICE SHIFTER" NOTIFICATION ON THE DASH FIRST CAME ON IN DECEMBER 2018 - I TOOK IT TO LARRY MILLER DODGE, THEY SUPPOSEDLY FIXED IT. NOW, I'M GETTING THAT SAME MESSAGE AGAIN. I TOOK IT BACK TO LARRY MILLER DODGE, AND WAS TOLD FOR THEM TO BE ABLE TO PROPERLY DIAGNOSE AND FIX, IT HAS TO BE ON BEFORE THEY CAN DO ANYTHING. I DON'T RECALL THEM TELLING ME THAT THE LAST TIME I HAD IT IN FOR THIS SAME PROBLEM. IN READING ONLINE, THERE ARE MANY PEOPLE THAT HAVE HAD THIS SAME ISSUE. THERE ARE LITERALLY THOUSANDS OF COMPLAINTS ON CARGURUS WEBSITE ABOUT THIS VERY ISSUE. THE "SERVICE SHIFTER" COMES ON THE DASH, AND ALL THE RED LIGHTS LIGHT UP BY THE SHIFTER. SO FAR, I HAVE NOT HAD ANY ISSUES OCCUR WITH NOT BEING ABLE TO DRIVE OR START THE CAR. BUT IT'S STARTING TO APPEAR MORE FREQUENTLY. I WOULD SAY IT'S COME ON APPROX. 6-7 TIMES IN THE LAST 2 MONTHS. IT HAS COME ON BOTH IN MOTION AND JUST GETTING IN THE VEHICLE TO LEAVE IN THE MORNING. IT HAD HAPPENED BOTH IN THE CITY, AND ON THE HIGHWAY. *TR