NHTSA Complaint #11320691 — 2016 DODGE CHARGER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11320691
Vehicle	2016 DODGE CHARGER
Component	SERVICE BRAKES
Date of Incident	March 26, 2020
Date Filed	April 9, 2020
Mileage	32,175 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I PURCHASED 2016 DODGE CHARGER ONE MONTH AGO FROM CALIFORNIA AUTO DIRECT IN MONTCLAIR. WHILE SIGNING THE PAPERWORK, WE QUESTIONED A $1,000 DEALER CHARGE WHICH THEY EXPLAINED WAS FOR A THOROUGH INSPECTION BEFORE PUTTING THEIR CAR ON THE LOT TO SELL (ALL LIES). SINCE I PURCHASED THE CAR ON 3/7/20, THE CAR HAS STALLED ON ME WHILE DRIVING 3 TIMES. I TOOK THE CAR TO A "DODGE" DEALER AND THEY FIXED A RECALL, OIL LEAK AND REPLACED A MISSING CALIPER, OLD BATTERY. AFTER COMPLETING ALL THE REPAIRS, THE CAR STALLED ON ME AGAIN. EACH TIME THE STEERING AND BRAKES LOCKED UP. THE DEALERSHIP FOUND NO CODES AS TO WHY THE CAR JUST STOPS WHILE DRIVING. THIS CAR IS A SAFETY HAZARD. I CONTACTED DODGE.COM ONLINE CHAT AND THEY TOLD ME TO LET THE DEALER TRY AND WORK ON IT AND USE THEIR RESOURCES. UNFORTUNATELY, THEY CAN'T FIND ANYTHING. I READ ABOUT RECALLS ON OTHER DODGE CHARGERS AND CHALLENGERS THAT HAD SIMILAR PROBLEMS, UNFORTUNATELY NOT M YEAR... 2016.

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