NHTSA Complaint #11320621 — 2018 FORD EXPLORER

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11320621
Vehicle 2018 FORD EXPLORER
Component WHEELS
Date of Incident
Date Filed
Mileage 15,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

VEHICLE CAME WITH HANKOOK VENTUS S1 NOBLE 2, 255/50R20 TIRES. WE ONLY HAVE 15K MILES ON THE VEHICLE AND THE TIRES ALREADY NEED TO BE REPLACED. WE HAD THEM ROTATED AT THE DEALERSHIP AT THE SCHEDULED OIL CHANGE INTERVAL. ONE OF THE TIRES DEVELOPED A SLOW LEAK AND REQUIRED RE INFLATION EACH WEEK. ONE REAR TIRES LOST ALL AIR PRESSURE WHILE WE WERE DRIVING ON THE STREET. THERE WAS NO NAIL OR HOLE FOUND IT IT. THE TIRES ARE SHREDDING TREAD AS WELL. ALL 4 NEED TO BE REPLACED BUT NEITHER FORD OR HANKOOK HAVE ANSWERED OUR COMPLAINT. THESE TIRES NEED TO BE RECALLED BECAUSE THEY ARE DANGEROUS.

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