NHTSA Complaint #11320525 — 2019 ALFA ROMEO STELVIO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11320525
Vehicle 2019 ALFA ROMEO STELVIO
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 8,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

WHILE DRIVING ON A HIGHWAY AROUND 3 AM IN DARK ENVIRONMENT, GOING AT 63MPH, THE VEHICLE COMPLETELY SHUT OFF IN LESS THAN 1 SECOND WITH NO WARNING AT ALL. BRAKES FAILED, STEERING FAILED, ENGINE SHUT OFF, ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER STOPPED FUNCTIONING, ALL ELECTRICAL RELATED FUNCTIONS FAILED, HEADLIGHT AND TAILLIGHT SHUT OFF, UNABLE TO TURN ON HAZARD LIGHT. RIGHT AFTER THE COMPLETE FAILURE, I TRIED TO RESTART THE VEHICLE ON THE HIGHWAY WHILE STILL IN MOTION BUT THE VEHICLE WAS COMPLETELY UNRESPONSIVE. THE VEHICLE IS BARELY STEERABLE WITH THE STEERING ASSIST FAIL AND HAD TO SWITCH FROM THE LEFT LANE TO THE RIGHT LANE WITH NO TURN SIGNALS ON, AND HAD TO COAST TO A HIGHWAY EXIT BECAUSE OF THE BRAKES AND ENGINE FAILURE. AFTER STOPPING AT THE EXIT, I WAS UNABLE TO TURN ON THE HAZARDS LIGHT AND ALL DOORS ARE LOCKED EXCEPT THE DRIVER SIDE DOOR, THEN I CALLED ROADSIDE ASSIST FOR HELP, THE VEHICLE WAS THEN TOWED AWAY.

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