NHTSA Complaint #11208662 — 2019 ALFA ROMEO STELVIO

TL* THE CONTACT OWNED A 2019 ALFA ROMEO STELIO. THE CONTACT RECEIVED NOTIFICATION OF THE NHTSA CAMPAIGN NUMBER: 19V148000 (FORWARD COLLISION AVOIDANCE, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FERRARI AND MASERATI (525 SOUTH LAKE DESTINY DRIVE, ORLANDO, FL 32810 (407)-667-43000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD EXPERIENCED A FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO ENGAGE CAUSING THE FRONT OF THE VEHICLE TO CRASH INTO ANOTHER VEHICLE WITHOUT WARNING. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT HAD A MINOR INJURY TO HIS RIGHT SHOULDER BUT MEDICAL ATTENTION WAS NOT SOUGHT. THE OTHER DRIVER OF THE VEHICLE SUSTAINED UNKNOWN INJURIES AND IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOTALED AND TOWED ON THREE OCCASIONS TO 2 COLLISION CENTERS AND A SALVAGE LOT. THE SAME DEALER WAS CONTACTED ABOUT THE RECALL PARTS THAT WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED AN INVESTIGATION WITH CASE NUMBER 58350517. THE FAILURE MILEAGE WAS 3,000. THE PARTS DISTRIBUTION DISCONNECTED.