NHTSA Complaint #11320473 — 2013 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11320473
Vehicle	2013 FORD EXPLORER
Component	ENGINE
Date of Incident	March 18, 2020
Date Filed	April 7, 2020
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

I EXPERIENCE A ROTTEN EGG SMELL WHEN ACCELERATING. WHEN I TOLD THE FORD DEALERSHIP DURING ROUTINE SERVICE, THEY STATED "IT'S NORMAL". I LOOKED FOR RECALL 19N05 WITH MY VIN BUT IT STATED THERE ARE NO UNRESOLVED ISSUES. SO IT SEEMS PERHAPS THE RECALL 19N05 WAS PERFORMED. BUT THE SMELL IS STILL THERE DURING ACCELERATION.

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