NHTSA Complaint #11320422 — 2009 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11320422
Vehicle	2009 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	March 19, 2020
Date Filed	April 7, 2020
Mileage	127,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE STEERING CEASED. THE CONTACT STATED THAT ADDED EFFORT WAS NEEDED TO TURN THE STEERING WHEEL. THE CONTACT STATED THAT THERE WAS NO EVIDENCE OF A POWER STEERING FLUID LEAK. TOYOTA OF ASHLAND (3503 WINCHESTER AVE, ASHLAND, KY 41101 606-744-2727) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EQUIPPED WITH AN ELECTRONIC POWER STEERING. THE CONTACT WAS INFORMED THAT THE WIRING HARNESS AND STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000. *BF*TP

Related Complaints for the 2009 TOYOTA HIGHLANDER

Other STEERING Complaints

#11299120 — January 13, 2020 — I KEEP MY CAR VERY GOOD IN MY LIFE . RECENTLY MY LIMITED HIGHLANDER 09 WITH 42.000 MILES START CLUNKING NOISE WHEN I ...

#11253498 — September 5, 2019 — A CLUNKING OR THUMPING NOISE COMES FROM THE LOWER STEERING COLUMN AS YOU MAKE A LEFT OR RIGHT HAND TURN. THE THUMPIN...

#11243710 — August 13, 2019 — STEERING WHEEL IS CLICKING VERY BAD WHEN MAKING TURNS. CAR SHOP CHECKED EVERYTHING OUT AND DECIDED IT WAS COMING FROM...

#11176148 — February 11, 2019 — WHILE DRIVING, THE BATTERY LIGHT ON THE DASH ILLUMINATED, WHILE THE POWER ASSIST STEERING NO LONGER WORKED. THE CAR C...

#11118416 — August 7, 2018 — AUGUST 4,2018 BACKING ON OF GARAGE AND POWER STEERING COMPLEXLY QUIT WORKING. YOU CAN STILL STEER BUT WITH GREAT EFFO...

Recent Complaints for the 2009 TOYOTA HIGHLANDER

#11677249 — SERVICE BRAKES, HYDRAULIC — July 30, 2025 — The contact owns a 2009 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicl...

#11677249 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT — July 30, 2025 — The contact owns a 2009 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicl...

#11653771 — SERVICE BRAKES — April 9, 2025 — 1. Component/System that Failed: The component that has malfunctioned is the ABS actuator, which affects the vehicle’...

#11620896 — AIR BAGS — October 20, 2024 — My airbag light came on and I don't understand why the airbag light came on. I took it to a auto shop and they said I...

#11620896 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — October 20, 2024 — My airbag light came on and I don't understand why the airbag light came on. I took it to a auto shop and they said I...