NHTSA Complaint #11118416 — 2009 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11118416
Vehicle	2009 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	August 1, 2018
Date Filed	August 7, 2018
Mileage	88,644 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

AUGUST 4,2018 BACKING ON OF GARAGE AND POWER STEERING COMPLEXLY QUIT WORKING. YOU CAN STILL STEER BUT WITH GREAT EFFORT , MILEAGE 134,521. IN MARCH 1, 2015 POWER STEERING QUIT WORKING WHILE DRIVING ON A CITY STREET AT ABOUT 25MPH MAKING IT VERY DIFFICULT TO TURN .IT HAD 88644 MILES. THE TOYOTA DEALER REPLACED THE STEERING COLUMN PART # 45250-48181 & COMPUTER PART # 89650-48060. TWO STEERING FAILURES IN 134,000 SEEMS RATHER HIGH IN A SYSTEM THAT IMPORTANT.. THERE WAS NO PRIOR WARNING AND HAD THEY OCCURRED AT HIGHWAY SPEEDS ON A WINDING RROAD ONE COULD HAVE LOST CONTROL ON THE VEHICLE.08

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