NHTSA Complaint #11320397 — 2013 HONDA ODYSSEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11320397
Vehicle 2013 HONDA ODYSSEY
Component ENGINE
Date of Incident
Date Filed
Mileage 115,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

A SERVICE BULLETIN AND WARRANTY EXTENSION FOR 2011 - 2013 ODYSSEY'S WAS ISSUED ON JANUARY 20, 2015 REGARDING AN ISSUE WITH PISTON RINGS RESULTING IN THE FOULING OF SPARK PLUGS SETTING DTC'S P0301 THROUGH P0304. LATE IN 2019 OUR ODYSSEY THREW A P0302 CODE AND STARTED RUNNING VERY ROUGH. AFTER SOME DIAGNOSING OF THE PROBLEM IT WAS FOUND THAT CYLINDER 2'S SPARK PLUG WAS FOULED; IT WAS REPLACED AND THE PROBLEM WENT AWAY. IN MARCH OF 2020 THE SAME ISSUE OCCURRED, THE SAME SPARK PLUG WAS FOULED AGAIN, REPLACED AND THE PROBLEM WENT AWAY. A WEEK LATER, CODE P0301 APPEARED AND CYLINDER 1'S SPARK PLUG WAS FOULED. I TOOK THE VAN TO THE DEALERSHIP AND WAS TOLD THAT THIS WAS A COMMON PROBLEM WITH THIS YEAR OF ODYSSEY. AFTER PAYING $2,686.36 FOR LABOR AND PARTS BY MY HONDA DEALERSHIP TO REPAIR THIS ISSUE I STARTED DOING SOME RESEARCH AND FOUND THE 13-081 BULLETIN STATING THAT A WARRANTY EXTENSION WAS ISSUED FOR THIS VERY ISSUE. I CALLED HONDA TO ASK WHY THE DEALERSHIP DID NOT MENTION THE WARRANTY EXTENSION AND TO SEE WHAT NEEDED TO BE DONE TO COVER THE REPAIR BILL, I WAS TOLD THAT MY VIN NUMBER WAS NOT INCLUDED IN THE WARRANTY EXTENSION. I AM NOT UNDERSTANDING HOW MY VERY MAKE AND MODEL WAS LEFT OUT OF THE WARRANTY EXTENSION WHEN IT OBVIOUSLY HAD THE SAME ISSUE THAT THE SERVICE BULLETIN WAS ISSUED FOR. CAN YOU HELP? *TR

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