NHTSA Complaint #11320140 — 2018 VOLKSWAGEN PASSAT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11320140
Vehicle	2018 VOLKSWAGEN PASSAT
Component	ENGINE
Date of Incident	March 30, 2020
Date Filed	April 3, 2020
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING 8 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER DOUGLAS VOLKSWAGEN (491 MORRIS AVE, SUMMIT, NJ 07901) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR MAIN SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

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