NHTSA Complaint #11570751 — 2018 VOLKSWAGEN PASSAT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11570751
Vehicle 2018 VOLKSWAGEN PASSAT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I received a check engine light and my mechanic diagnosed the problem and attributed it to an the air pump control valve which was connected to primary engine water pump. A slight leak in the air system was noticed since the check valve failed. The primary engine water pump began to lose pressure over time causing increased tail pipe emissions. I tried to report this issue to VW but fell on deaf years. Since the primary engine water pump was part of a recall i was explaining that the air pump control valve also had to be replaced because the open/close relay stopped working. I spent 820 $ parts + labor to get this fixed and VW does not even want to accept it as a problem. I have been constantly encountering these problems with my VW car. This is a safety issue and hence wanted to report this to NHTSA.

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