NHTSA Complaint #11570751 — 2018 VOLKSWAGEN PASSAT
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11570751 |
| Vehicle | 2018 VOLKSWAGEN PASSAT |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I received a check engine light and my mechanic diagnosed the problem and attributed it to an the air pump control valve which was connected to primary engine water pump. A slight leak in the air system was noticed since the check valve failed. The primary engine water pump began to lose pressure over time causing increased tail pipe emissions. I tried to report this issue to VW but fell on deaf years. Since the primary engine water pump was part of a recall i was explaining that the air pump control valve also had to be replaced because the open/close relay stopped working. I spent 820 $ parts + labor to get this fixed and VW does not even want to accept it as a problem. I have been constantly encountering these problems with my VW car. This is a safety issue and hence wanted to report this to NHTSA.
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