NHTSA Complaint #11319987 — 2017 RAM 2500

WHEN DRIVING THE VEHICLE, THE ABS AND TRACTION CONTROL LIGHTS SIMULTANEOUSLY ACTIVATE, BELLS START RINGING AND A NOTIFICATION IN THE DISPLAY SCREEN. THE ISSUE STARTED IN OCTOBER OF 2019 WHEN STILL IN WARRANTY. THE DEALER COULD NOT FIND A PROBLEM AND CLAIMED NO CODES. STARTING IN DECEMBER 2019 THE ISSUE STARTED MORE REGULAR, THE DEALER COULD NOT GET US IN AT THAT TIME. THEN THE ISSUE QUIT FOR A PERIOD OF TIME. IT HAS NOW GOTTEN TO BE A REGULAR ISSUE AND STAYS ACTIVE MORE THEN NOT. OCCURS MOSTLY DRIVING IN JUST ABOUT ANY CONDITION AND SPEED, HAS OCCURRED A FEW TIMES WHEN THE VEHICLE IS STATIONARY. THE LOCAL DEALER TELLS US IT IS REGULAR OCCURRENCE ON THIS TYPE OF VEHICLE. PARTS ARE ACTUALLY A DEALER LIMITED ITEM AND NOT IN STOCK. IT HAS NOW GOTTEN TO WHERE MY WIFE DOES NOT WANT TO DRIVE THE VEHICLE. WE ARE WORKING WITH FCA TO GET SOME ASSISTANCE. THE DEALER TELLS IT NEED THE ABS PUMP (HCU) AND CONTROLLER. $880 FOR WHAT APPEARS TO BE DEFECTIVE SAFETY PART. VEHICLE WAS AT THE DEALER 3/30/2020 CURRENT MILEAGE: 46579 NOTE: WE HAVE HEARD FROM OTHERS IN THIS AREA WITH THE SAME TYPE OF FAILURE AND INTERNET SEARCHES REVEAL DOZENS. WE ARE VERY HAPPY WITH THE TRUCK AND JUST HOPE FCA/RAM DOES DUE DILIGENCE AND TAKES CARE OF THE PROBLEM.