NHTSA Complaint #11319958 — 2012 JEEP GRAND CHEROKEE
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11319958 |
| Vehicle | 2012 JEEP GRAND CHEROKEE |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I PURCHASE MY 2012 JEEP GRAND CHEROKEE WITH 5.7 LITER ENGINE IN JANUARY 2017. FOR NEARLY TWO YEARS IT WAS FINE BUT THEN IT STARTED STALLING. IT STALLED AT LEAST 15 TIMES IN THE LAST YEAR. IT USUALLY STALLS WHEN SLOWING DOWN FOR TRAFFIC OR A RED LIGHT BUT CAN ALSO STALL AFTER HAVING BEEN STOP FOR RED LIGHT, OR UPON ACCELERATION FROM A RED LIGHT~ ON RARE OCCASION IT HAS HAPPENED WHILE DRIVING 40 TO 50 MILES PER HOUR. THERE IS NO INDICATION THE CAR HAS STALLED UNTIL YOU TRY TO ACCELERATE, STEER, OR BRAKE, AS THE AIR CONDITIONER AND RADIO REMAIN UNAFFECTED. I'VE TAKEN THE JEEP TO MY DEALERSHIP NUMEROUS TIMES AND THEY HAVE BEEN UNABLE TO RESOLVE THE ISSUE. THEY FIRST THOUGHT IT WAS A FUEL PUMP SO THEY PUT A NEW FUEL PUMP IN. A FEW WEEKS AFTER INSTALLING A FUEL PUMP IT STALLED AGAIN SO I BROUGHT IT BACK AND THEY REINFORCE THE CONNECTION. A FEW WEEKS LATER IT STALLED AGAIN SO THEY HAD ME BRING THE CAR IN AND THEY ATTACHED A BLACK BOX TO IT THAT FUNCTIONS MUCH LIKE AN AIRPLANE'S BLACK BOX WHICH RECORDES DATA. I DROVE IT AROUND WITHOUT INCIDENT FOR ABOUT 5 WEEKS AND WE THOUGHT WE HAD THE PROBLEM SOLVED. OF COURSE 2 WEEKS LATER IT STALLED AGAIN SO I BROUGHT IT BACK. THEY REINSTALL THE BLACK BOX AND HAD THEIR WORK IS USED THE JEEP AS THEIR DAILY COMMUTE TRYING TO TRIP A CODE. IT TOOK A WHILE BUT ABOUT A MONTH LATER THEY FINALLY GOT A CODE FOR A WIRING ISSUE. FORTUNATELY, SINCE IT WASN'T COVERED IN MY EXTENDED WARRANTY, AND AT GREAT EXPENSE TO THEM, THEY REPLACED THE MAIN WIRING HARNESS. IT WORKED FOR ABOUT 6 WEEKS AND THEN STALLED AGAIN. THEY SAID THEY'VE DONE EVERYTHING THEY KNOW TO DO AND OFFERED TO GIVE ME A HIGH TRADE-IN VALUE FOR THE JEEP TO GET ME OUT OF THIS UNSAFE VEHICLE.
Related Complaints for the 2012 JEEP GRAND CHEROKEE
Other UNKNOWN OR OTHER Complaints
#11694376
Both control arm bolts broke at same time, as no stress was put on them causing vehicle to go out of control.
#11689776
Alternator causing engine stall also electrical issues
#11668727
The Carfax confirms that Landers McLarty Huntsville: Took possession of the vehicle on September 12, 2024, with 112,...
#11658890
While driving at normal speeds the engine and everything turns off without any warning. This makes it difficult to ge...
#11651498
While stopped at a stop light 5 separate occasions in Eco mode. Vehicle shut off but would not restart unless I press...
Recent Complaints for the 2012 JEEP GRAND CHEROKEE
#11718744
ELECTRICAL SYSTEM
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 MPH, the brake ped...
#11718744
ENGINE
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 MPH, the brake ped...
#11718744
SERVICE BRAKES
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 MPH, the brake ped...
#11711989
ELECTRICAL SYSTEM
All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. I...