NHTSA Complaint #11319860 — 2019 SUBARU OUTBACK
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11319860 |
| Vehicle | 2019 SUBARU OUTBACK |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 100 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AT 40 MPH OR ABOVE, THE VEHICLE WAS DIFFICULT TO STEER DUE TO THE LOSS OF POWER STEERING ASSIST. THE CONTACT STATED THAT THE VEHICLE VEERED INDEPENDENTLY FROM LANE TO LANE WHICH MADE THE VEHICLE UNSAFE TO DRIVE. THE CONTACT REACHED OUT TO CAPITOL SUBARU LOCATED AT (235 CHERRY AVE NE, SALEM, OR 97301, 503-576-3300) BY EMAIL BUT WAS YET TO RECEIVE A RESPONSE IN RETURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT STATED THAT DUE TO THE CURRENT COVID-19 PANDEMIC, THEY WERE UNABLE TO VERIFY A DATE OR TIME WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS 100. *BF*JB
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