NHTSA Complaint #11319832 — 2020 BMW R 1250 RT SERVICE BRAKES

Complaint Details

ODI Number	11319832
Vehicle	2020 BMW R 1250 RT
Component	SERVICE BRAKES
Date of Incident	March 28, 2020
Date Filed	March 31, 2020
Mileage	165 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TOOK DELIVERY OF A NEW MOTORCYCLE ON SATURDAY. UPON RETURNING HOME WITH THE NEW BIKE, 160 MILE TRIP HOME, I NOTICED BRAKE FLUID LEAKING OUT OF BOTH FRONT BRAKE CALIPERS. FLUID WAS SPLATTERED ALL OVER THE RIM AND TIRE. THIS HAS BEEN AN ONGOING ISSUE WITH THE 2019'S OF THE BMW R1250RT. I WAS LED TO BELIEVE THE PROBLEM WAS SOLVED FOR THE 2020 BIKES, BUT CLEARLY THIS IS NOT THE CASE GIVEN MY EXPERIENCE RELAYED IN THIS REPORT. THE DEALERSHIP HAS BEEN FINE WITH TRYING TO RESOLVE THIS ISSUE, BUT AS OF YET, WE DON'T KNOW IF THIS WILL BE RESOLVED AND/OR IF THERE WILL BE ANY SORT OF COMPENSATION FOR THE TROUBLE OF RIDING BACK AND FORTH TO THE DEALERSHIP (330 MILES ROUND TRIP). THERE SHOULD BE A RECALL FOR THIS ONGOING PROBLEM THAT BMW KNOWS ABOUT AND THEY JUST REPLACE BAD BRAKES WITH THE SAME BAD PARTS.

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