NHTSA Complaint #11319426 — 2013 FORD TAURUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11319426
Vehicle	2013 FORD TAURUS
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2020
Date Filed	March 27, 2020
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THERE IS A RECALL ON THIS ISSUE THAT I'M HAVING WHEN I WENT TO FORD THEY SAID THERE IS NO RECALL BUT I SEE A RECALL ONLINE FOR SAME ISSUE THE PROBLEM NEVER GOT TAKING CARE OF SO I WANTED TO GET IT TAKING CARE OF. CHECK ENGINE LIGHT ON I HAD IT LOOKED AT THE RECALL IS SAME ISSUE SHOWING ON MY CHECK ENGINE LIGHT. WHY IS FORD SAYING THERE IS NO RECALL WHEN I SEE THAT IT CLEARLY SHOWS RECALL AND NO WORK HAD BEEN DONE TO MY VEHICLE TO FIX THIS ISSUE?

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